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Terms and Conditions
This sales contract, hereby known as "Contract", is entered by and between Magic Jump, Inc., hereby known as "MJI", and customer, hereby
known as "Customer". The Contract consists of these terms and conditions, hereby known as "Ts&Cs", and the sales invoice, hereby known
as "Invoice".
Definitions: "Blower" means the mechanical equipment used to pump air into inflatable structure. "Blower Manufacturer" means the
manufacturing company responsible for constructing the Blower. "Custom Item" means any product not advertised or manufactured by MJI,
and any item which Customer has requested changes or modifications to original products, which also includes colors and dimensions.
"Customer" means the person(s), company, and/or legal entity stated on the invoice and who is purchasing products from MJI. "Inflatable"
means an air filled play structure used by patrons for entertainment and/or sporting purposes. "Invoice" means the sales sheet that includes the
products purchased, Customer information, shipping information, and purchase price. "MJI" means Magic Jump Inc., the manufacturing company
of inflatable products and seller of accessories and equipment. "Invoice Date" means the date which deposit is placed for Custom Items or
items not in stock, or date which payment is made for items in stock.
1. ACCEPTANCE: MJI accepts Customers order for the inflatable product(s) or item(s) listed on the Invoice. Customer acknowledges that
he/she has read and fully understands and agrees to the Ts&Cs set forth below. No different or additional terms will be accepted by MJI
without written consent of authorized MJI personnel. MJI is not responsible for clerical or typographical errors made on any of its documents,
quotations or literature. This Contract is effective as of the date Customer has placed a deposit for the Invoice. Customer agrees by placing a
deposit for the Invoice he/she has agreed to the Ts&Cs set forth below.
2. PAYMENT: Payment shall be made on all orders as follows: Customer must make a non-refundable 40% deposit on the price of each
Custom Item. For items not in stock, partial payment equal to 30% must be paid at time of order to reserve a production space on the
production schedule. Orders placed without a deposit will not be started until a security deposit has been received. Shipping date listed on the
Invoice will reflect the date the deposit is received. For each day a deposit has not been received an additional day may be added to the
shipping date. Final payment must be received prior to shipment. All funds for payment shall be in U.S. dollars in the form of cashier's check,
money order, wire transfer, or credit card.
3. SHIPPING: The shipping date indicated on the Invoice refers to the estimated time the product will be completed. MJI uses the services of
several common carriers to handle the delivery of their products. Whenever possible, MJI will pass on the discounts offered to the customer
for their shipments through the specified carriers MJI deals with. Unless a carrier is specified by customer, MJI will use, at its discretion, its
carrier of choice to deliver the product(s) to the customer. Unless noted otherwise on the Invoice, all costs and expenses related to shipment,
including insurance, customs expenses, duties, taxes, etc. shall be the sole responsibility of Customer. MJI will generally ship freight collect,
unless Customer requests other arrangements. Shipments requiring residential delivery are subject to additional shipping charges. Shipments
requiring a lift gate style truck to unload package maybe subject to additional shipping charges. MJI is not responsible for delays in shipping due
to weather, Union strikes, fires, floods, freight embargoes and acts of governments. Damages caused by shipper are not the responsibility of
MJI. Freight carrier’s policies for handling of damaged goods during shipping must be followed to assure that claims are handled properly.
4. LIMITED WARRANTY: MJI provides Customer a limited repair and replacement warranty, and agrees and warrants only the products,
identified by category below, will be fit for their intended purpose, merchantable, and without material defect in workmanship and materials for
the period and types of product specified as follows:
A) Inflatables manufactured by MJI: Two (2) years from the date Customer receives order.
B) Pieces, parts, and accessories ordered from MJI: Forty five (45) days from the date Customer receives order.
C) Other equipment (not manufactured by MJI): No warranty of any kind is extended by MJI, but MJI will, to the extent it can legally and
contractually do so, assign, to Customer, at Customer's request, all warranties on such other equipment, if any, offered by the manufacturer or
supplier of such other equipment.
The Blower supplied with your Inflatable is covered by the Blower Manufacturer’s own warranty. Any claims of defect in the Blower operation
must be directed to the Blower Manufacturer directly for repair or replacement. Blowers carry a one (1) year warranty.
A product shall not be considered defective if it is a different color than shown in MJI catalog or website and no warranty is made relating to
color. Ordinary wear and tear will not invalidate MJI limited warranty, but misuse, improper handling or storage, improper maintenance and
care, or accidental, abusive or negligent treatment of the product will invalidate MJI warranty. This warranty shall become void if Inflatable is
packed wet or repaired by any other repair agency not approved by MJI. Customer must use stakes, sandbags, tie-downs and ground cover at
all times to ensure the safety of users and the equipment. This warranty is not a guarantee that the product will not, through use, handling and
storage, develop tears or punctures from time to time, the repair of which is the responsibility of Customer. MJI is not responsible for any lost
revenue as a result of a warranty claim by Customer. MJI is not responsible to replace any Inflatable product with a loaner product during a
repair of a product under warranty. MJI shall make all such repairs, replacements and corrections with care.
5. SHIPPING OF WARRANTY REPAIRS: All requests of Customer for warranty work and replacements are subject to product inspection at
MJI factory. Final evaluation of warranty claim will be done when product arrives at MJI factory. Photo(s) of the suspected area needing repair is
required to submit a claim. If a returned product is evaluated, found defective and the warranty for such product(s) is in force, MJI will bear the
cost of shipping in the following manner:
For the first 180 days after Customer receives order, MJI shall be responsible for ground freight charges to and from MJI factory using a MJI
approved freight carrier. For the remaining warranty period, Customer will be responsible for all shipping charges to and from MJI factory.
IT IS IMPORTANT TO CHECK ALL ORDERS IMMEDIATELY WHEN RECEIVED!
All returned shipments must be pre-approved by MJI and returned goods authorization issued; if not, Customer will be responsible for the
freight charges.
6. INSPECTION: Customer shall inspect the product(s) promptly after receipt and shall notify MJI in writing of any claims, including claims of
breach of warranty, within fifteen (15) days after Customer discovers or should have discovered the facts upon which the claim is based.
Failure of Customer to give written notice of a claim within the inspection time period shall be deemed to be a waiver of a claim for defective
products, a waiver of the right to reject the goods, and conclusive proof that the product(s) were received by Customer without defect(s).
7. TAXES and DUTY: All orders are subject to any applicable federal, state and local taxes. Customer shall pay such taxes imposed on each
order, and all penalties and interest, if any, accrued therewith. All duty and/or taxes owed for international orders shall be paid by Customer to
customs authorities of their respectful country.
8. DISCLAIMER: MJI DISCLAIMS ANY RESPONSIBILITY WHATSOEVER TO CUSTOMER OR TO ANY OTHER PERSON FOR INJURY TO
PERSON, OR DAMAGE TO AND/OR LOSS OF PROPERTY AND/OR VALUE CAUSED BY ANY PRODUCT WHICH HAS BEEN
SUBJECTED TO MISUSE, NEGLIGENCE, ACCIDENT, MISAPPLIED, MODIFIED, REPAIRED BY UNAUTHORIZED PERSONS, IMPROPERLY
INSTALLED OR MAINTAINED.
9. USE AND INDEMNIFICATION: Customer is solely responsible for the manner of use of the products and other equipment. Customer is
solely responsible for all signage, labels and warnings to consumers or other users of the products and equipment, and for any and all other
acts necessary, including user warnings and limitations (e.g., weight, height, age, medical condition limitations), to ensure the safety of the users.
Customer shall use stakes, tie-downs, and other applicable devices necessary to ensure the safety of users. Customer agrees to indemnify, hold
harmless and defend MJI from actions and claims of third parties, including customers of Customer and users of the goods and products sold to
Customer, arising out of or in connection with the use of the goods and products herein described or resulting from the breach of the
provisions in this confirmation of order by Customer. In the event MJI is required to commence an action to enforce this provision, Customer
shall pay all of MJI legal costs and expenses.
10. TOLERANCES: All dimensions and weights stated in the catalog, website, or instruction material pertaining to products sold by MJI are
approximate and within industry tolerances.
11. COPYRIGHTS: All logos, product names, trademarks, artwork, literature, photographs and designs used for the purpose of producing MJI
products are proprietary and the sole property of MJI. Any unauthorized reproduction of any of these items constitutes a copyright
infringement and are punishable by law.
12. MODIFICATIONS: Prices are subject to adjustment if Customer requests changes in specifications, quantities, or delivery requirements. All
paragraphs of this confirmation of order shall apply to the goods to which such changes apply, and no modification of the terms and conditions
hereof shall be binding on MJI unless contained in a writing signed by authorized MJI personnel and expressly stating that such terms are being
modified and the nature of such modification. This order cannot be changed after 5 business days from Invoice Date without acceptance by MJI.
Any changes requested are subject to re-quotation of the final cost of the item purchased and an appropriate new shipment date, if applicable.
13. CANCELLATION: Customer may cancel his/her order, in whole or in part, upon written notice to MJI within 72 hours from the Invoice
Date. Customer may be liable for the payment of any cancellation charges resulting from cancellation incurred by MJI.
14. RETURN POLICY: For any item purchased from MJI and returned for reasons unrelated to a warranty claim, a restocking fee of twenty-five
percent (25%) of the price of the item(s) returned will be paid by Customer. Customer will be responsible for any and all charges for the
shipping of the item(s) returned. The item(s) must be in an unused condition when returned. Customer will pay any necessary repairs required
to bring the item(s) to a like new condition. MJI WILL NOT ACCEPT RETURNS FOR ANY CUSTOM MANUFACTURED PRODUCTS. This
includes custom designs and custom ordered colors not standard on the item(s) produced by MJI.
15. GOVERNING LAW / JURISDICTION AND VENUE: In the event of litigation between the parties concerning the order or any product(s)
shipped to customer hereunder, such action shall be governed by the laws of California, U.S.A. Venue shall be in Los Angeles County,
California, and the action shall be brought in the California or federal courts of appropriate jurisdiction.
16. INTEGRATION: There are no representations, warranties or conditions, expressed or implied, statutory or otherwise except those herein
contained, and no agreements or waivers collateral hereto shall he binding on either party unless in writing and signed by Customer and
accepted by MJI. This Confirmation of Order contains all of the promises, warranties, Ts&Cs of the agreement between the parties and
supersedes any and all oral or implied promises, undertakings and prior agreements.
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