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File a Warranty Claim

This is the page you will be visiting when you have a problem with your inflatable. Most of you are visiting this page because you're just curious to see what's here, but for those who truly do have a boo-boo with their inflatable product, which is still under warranty, here is the form to fill out for a claim.

We understand we're not quite perfect yet and problems do come up from time to time. We know it can be frustrating to have a damaged product. We strongly feel it's important to stand by the warranty claim we made, and to try and make this experience as smooth and headache-free as possible. So please take a few minutes to fill in the required information and try to be as detailed as possible when describing your claim so we can clearly understand the issue and provide a prompt response.

Please see our terms and conditions, paragraphs 4 and 5, to learn more about your warranty.

First Name
Last Name
Company Name
Contact Number(s)  
+add contact number
The following information needs to be specific to where the product is located
Address (optional)
State / Province
Zip / Postal Code
Product Name:
Product Item Number
Product Serial Namer
Invoice Number (optional)
please be detailed
to how it happened,
when, where, etc.
Photo(s) of Damage
For verification, please type the characters you see in the image below.


Magic Jump does not rent or sell your personal information to third parties. To learn more, read our privacy policy.
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